Poor services: Telcos urge Reps to tackle infrastructure challenges
AI Executive Briefing
Verified Synthesis~50s readThe association’s chairman, Gbenga Adebayo, said meaningful improvement in service quality requires sustained investment, effective regulation and an enabling operating environment, rather than sanctions or legislative summonses. The Association of Licensed Telecommunications Operators of Nigeria has said summoning chief executives of telecommunications companies over poor network services will not resolve the problem, urging the House of Representatives to address infrastructure and policy challenges affecting the sector.
Context & Background
- ✦PUNCH Online reports that the House Ad Hoc Committee on Telecommunications Service Quality had, on October 28, insisted that the chief executives of MTN Nigeria, Airtel Nigeria, Globacom, Mafab Communications and other operators appear personally before it by November 4 to explain persistent service failures.
Key Figures & Named Entities
Monday:He made the position in a statement made available to PUNCH Online on Monday, following the House of Representatives’ decision to reject his attempt to represent telecommunications operators at a hearing on poor network quality.2026:The NCC said on October 20 that operators had compensated more than 75 million subscribers for poor service in 2026 and carried out over 6,500 network interventions during the year.
Outlook & Next Steps
Follow original publisher reporting for subsequent developments, official responses, and verified updates.
Key Takeaways
Verified Extract- The association’s chairman, Gbenga Adebayo, said meaningful improvement in service quality requires sustained investment, effective regulation and an enabling operating environment, rather than sanctions or legislative summonses.
- The Association of Licensed Telecommunications Operators of Nigeria has said summoning chief executives of telecommunications companies over poor network services will not resolve the problem, urging the House of Representatives to address infrastructure and policy challenges affecting the sector.
- PUNCH Online reports that the House Ad Hoc Committee on Telecommunications Service Quality had, on October 28, insisted that the chief executives of MTN Nigeria, Airtel Nigeria, Globacom, Mafab Communications and other operators appear personally before it by November 4 to explain persistent service failures.
Key Facts:Monday: He made the position in a statement made available to PUNCH Online on Monday, following the House of Representatives’ decision to reject his attempt to represent telecommunications operators at a hearing on poor network quality.2026: The NCC said on October 20 that operators had compensated more than 75 million subscribers for poor service in 2026 and carried out over 6,500 network interventions during the year.
Editorial Excerpt
Telecommunications operators have urged the House of Reps to address infrastructure challenges causing poor network services, rather than summoning CEOs.
Frequently Asked Questions About This Story
What is the latest development regarding National Assembly of Nigeria?
The association’s chairman, Gbenga Adebayo, said meaningful improvement in service quality requires sustained investment, effective regulation and an enabling operating environment, rather than sanctions or legislative summonses.
Who are the key organizations or public figures mentioned?
The primary parties identified in this coverage include National Assembly of Nigeria, Airtel Nigeria, MTN Nigeria.
What timeline or key figures were confirmed?
He made the position in a statement made available to PUNCH Online on Monday, following the House of Representatives’ decision to reject his attempt to represent telecommunications operators at a hearing on poor network quality.
